1357 Gardiner Lane Louisville Ky 40213

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Ford Motor Company Active Recalls

Any Ford, Lincoln and Mercury vehicle that is currently affected by an active recall can be inspected and the recall completed at All State Ford.  Please call immediately with the VIN of the vehicle in question to schedule your appointment so that your vehicle can be maintained to its highest performance.

All Dealerships are required by Ford Motor Company to complete any active recall assigned to any motor vehicle in inventory prior to demonstrating or delivering any such vehicle.

(502) 459-0550 or Toll Free (800) 444-6155

What is the first letter of the Model Vehicle that you own?

Example:  Windstar = W or F150, F250, F350, etc. = F

A B C D E F G H

I

J K L M N O P Q R S T U V W X Y Z

A

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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B

Recall Announcement Date Affected Vehicles Recall Description
August 1, 2011

The service must be performed on all affected vehicles.

2002 - 2003

Blackwood

Operated in Corrosion States 11-S-21  In some of the affected vehicles, if operated in high corrosion areas for an extended period, one or both fuel tank straps would potentially fracture.  Strap fracture may result in the fuel tank contacting the ground.  If the fuel tank contacts the ground and develops a leak during driving, there is a potential for fire.  All State Ford will inspect the fuel tank straps for cracks, perforation, or separations.  Based on the results of the inspection and the availability of fuel tank strap kits, All State Ford will replace any affected straps.
Supplement Release 8/18/11 Affecting 11-S-21:  Advise dealers the supply of service parts for Type 1 and Type 2 Fuel Tank Straps is being managed through a seed stock plan to ensure even distribution of parts to dealers.  Dealers should now have an adequate supply of parts to install Type 1 and Type 2 Fuel Tank Straps using labor operations 11S21B or 11S21D.  This new supply should minimize or eliminate the need to perform interim repairs.  Update the Fuel Tank Strap Application Table to include Blackwood models and clarification for Harley Davidson models.  Remind dealers that there is no need to inspect vehicles with fuel tank skid plates at this time.

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C

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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D

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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E

Recall Announcement Date Affected Vehicles Specifics Recall Description
July 8, 2011

The service must be performed on all affected vehicles.

2002 - 2005

Excursion

Serviced with a multifunction switch from January 17, 2011 through June 22, 2011 11-C-18  Some of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard No. 108-Lamps, Reflective Devices, and Associated Equipment.  Ford's supplier shipped switches with a plastic subcomponent that may experience deformation.  A multifunction switch with this deformation may become inoperative and result in any combination of the following conditions, which may increase the risk of a crash.  Loss of turn signal lights, Loss of brake lights, Loss of tail lights, Loss of hazard lights.  In all cases center high mount stop lamp is operational.  All State Ford will inspect the multifunction switch for suspect date code and replace the switches.
January 31, 2011

The service must be performed on all affected vehicles.

 

2011

Explorer

Equipped with a 60% second row seat built at the Chicago Assembly Plant from July 15, 2010 through December 13, 2010 11-C-15  Certain 2011 Explorer vehicles are equipped with a 2nd row 60% inboard recliner that may not provide the intended seatback strength.  In the event of a crash, a seatback that does not provide the required strength increased the risk of injury.  Before demonstrating or delivering any of the vehicles involved in this recall, All State Ford is replacing the second row 60% seat inboard recliner.  Owner Letters are expected to be mailed the week of February 14, 2011.  Owners are encouraged to bring their vehicles in for this replacement.
December 27,2010

The service must be performed on all affected vehicles.

2011

Edge

Built at the Oakville Assembly Plant from October 25, 2010 through November 3, 2010 10-S-14  In some of the affected vehicles, the Body Control Module (BCM) may have a contaminated power circuit board.  The contamination may lead to a short circuit which can lead to man different failure modes including potential for a fire.  All State Ford will determine if module replacement is required by using the "Read BCM Serial Number" function of IDS.  Less than 25% of the affected vehicles will require BCM replacement.  If replacement is required, all vehicle key programming will be erased.  Be certain to bring all sets of keys with you for this recall inspection..  Owner notification letters will be sent the week of January 10, 2011.
April 19, 2010

The service must be performed on all affected vehicles.

2010

Explorer

Equipped with Front Seat Manual Recliners 10-C-11  The front seat manual recliner in some of the affected vehicles may have been improperly manufactured and may not meet the requirement of Federal Motor Vehicle Safety Standard No. 202a - Head Restraints.  In the event of a crash, the seatback and head restraint may move rearward further than allowed by FMVSS No. 202a, which may increase the risk of injury.  All State Ford will replace the manual recliners for both power and manual seats identified.
April 19, 2010

Effective through

April 30, 2011

2009-2010

 Escape

Equipped with 6F35 Transmission Powertrain Control Module Reprogramming built at the Kansas City Assembly Plant from Job #1 2009 thru February 25, 2010 10-B-15  In some of the affected vehicles, the transmission solenoid regulator valve bore may wear.  The function of the solenoid regulator is to provide regulated fluid pressure to the shift solenoids.  Wear in the solenoid regulator bore causes low clutch pressure and results in transmission slips/harsh shifts.  Continued driving with this condition may cause premature wear on the clutches.  This may eventually lead to a loss of 4th through 6th gears and ultimately loss of transmission function.
March 18, 2010

Effective through

February 28, 2011

2008

Escape

Equipped with an Automatic Transmission built at the Kansas City Assembly Plant from Job #1 through May 9, 2008 09-B-10  In some of the affected vehicles, the transmission fluid cooler may develop a crack in the tube below the right hand mounting bracket from thermal and vibration fatigue.  This may lead to a small transmission fluid leak and possible rough/harsh shifts which could ultimately lead to transmission failure. 
March 31,2010

Effective through

May 31, 2010

2007-2009

Edge

  09-M-04  In some of the affected vehicles, cooling system corrosion may lead to contamination of the heater core.  This contamination, over time, may lead to reduced heater performance. This program provides a heater performance evaluation, and if necessary, a cooling system flush.  It also extends the coverage of the heater core to 6 years or 105,000 miles from the warranty start date of the vehicle, whichever occurs first.  Heater core replacement should not be necessary.  

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F

Recall Announcement Date Affected Vehicles Specifics Recall Description
August 1, 2011

The service must be performed on all affected vehicles.

1997 - 2003

F150

2004

F150 Heritage

Operated in Corrosion States 11-S-21  In some of the affected vehicles, if operated in high corrosion areas for an extended period, one or both fuel tank straps would potentially fracture.  Strap fracture may result in the fuel tank contacting the ground.  If the fuel tank contacts the ground and develops a leak during driving, there is a potential for fire.  All State Ford will inspect the fuel tank straps for cracks, perforation, or separations.  Based on the results of the inspection and the availability of fuel tank strap kits, All State Ford will replace any affected straps.
Supplement Release 8/18/11 Affecting 11-S-21:  Advise dealers the supply of service parts for Type 1 and Type 2 Fuel Tank Straps is being managed through a seed stock plan to ensure even distribution of parts to dealers.  Dealers should now have an adequate supply of parts to install Type 1 and Type 2 Fuel Tank Straps using labor operations 11S21B or 11S21D.  This new supply should minimize or eliminate the need to perform interim repairs.  Update the Fuel Tank Strap Application Table to include Blackwood models and clarification for Harley Davidson models.  Remind dealers that there is no need to inspect vehicles with fuel tank skid plates at this time.
August 1, 2011

The service must be performed on all affected vehicles.

1997 - 1999

F250

Operated in Corrosion States 11-S-21  In some of the affected vehicles, if operated in high corrosion areas for an extended period, one or both fuel tank straps would potentially fracture.  Strap fracture may result in the fuel tank contacting the ground.  If the fuel tank contacts the ground and develops a leak during driving, there is a potential for fire.  All State Ford will inspect the fuel tank straps for cracks, perforation, or separations.  Based on the results of the inspection and the availability of fuel tank strap kits, All State Ford will replace any affected straps.
Supplement Release 8/18/11 Affecting 11-S-21:  Advise dealers the supply of service parts for Type 1 and Type 2 Fuel Tank Straps is being managed through a seed stock plan to ensure even distribution of parts to dealers.  Dealers should now have an adequate supply of parts to install Type 1 and Type 2 Fuel Tank Straps using labor operations 11S21B or 11S21D.  This new supply should minimize or eliminate the need to perform interim repairs.  Update the Fuel Tank Strap Application Table to include Blackwood models and clarification for Harley Davidson models.  Remind dealers that there is no need to inspect vehicles with fuel tank skid plates at this time.
July 8, 2011

The service must be performed on all affected vehicles.

2007

Five Hundred

Built at the Chicago Assembly Plant from September 5, 2006 through September 11, 2006 11-S-20  In some of the affected vehicles, the fuel tank may have an improper weld between the plastic fuel tank and the plastic fuel filler inlet device.  In the event of a severe rear impact to the vehicle, the weld may not provide the expected strength and could result in a fuel leak.  A sufficient fuel leak in  the presence of an ignition source may result in a fire.  All State Ford will replace the fuel tank in the affected vehicles.
Supplement Release 8/17/11  Affecting 11-S-20:  Announce the availability of a new fuel tank kit.  Provide a new service procedure, associated labor operations, and part numbers.  Advise dealers that the previous service fuel tank should no longer be ordered for 11S20 repairs.
July 8, 2011

The service must be performed on all affected vehicles.

2002 - 2007

F-Super Duty

Serviced with a multifunction switch from January 17, 2011 through June 22, 2011 11-C-18  Some of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard No. 108-Lamps, Reflective Devices, and Associated Equipment.  Ford's supplier shipped switches with a plastic subcomponent that may experience deformation.  A multifunction switch with this deformation may become inoperative and result in any combination of the following conditions, which may increase the risk of a crash.  Loss of turn signal lights, Loss of brake lights, Loss of tail lights, Loss of hazard lights.  In all cases center high mount stop lamp is operational.  All State Ford will inspect the multifunction switch for suspect date code and replace the switches.
June 6, 2011

The service must be performed on all affected vehicles.

2004 - 2006

F150

Built at the Norfolk, Kansas City, or Dearborn Assembly Plant from Job #1 2004 through January 24, 2006 11-S-18  On some of the affected vehicles, it may be possible for the clockspring to driver side frontal air bag wire harness to chafe on  the horn mounting plate.  This may cause the air bag warning lamp to illuminate in the cluster indicating service is required.  If the air bag warning lamp is ignored, this chafing may cause the driver side frontal air bag to inadvertently deploy and may result in personal injury.  All State Ford will replace the clockspring to driver side frontal air bag wire harness with a service part that incorporates additional chafe protection.
April 1, 2011

In effect through October 15, 2011 with no mileage limitation.  Any concerns after this date can be addressed by call Continental Tire the Americas (CTA) Customer Relations at 1-888-799-2168.

2008 - 2009

F250 and F350

Built at the Kentucky Truck Plant from May 7, 2007 through June 29, 2009 with certain Continental ContiTrac or Continental ContiTrac TR tires, LT275/70R18 125/122S(Load Range E) 11-B-24  According to CTA, some of the affected tires may experience uneven wear, vibration, or particularly under conditions of overloading or under inflation in high ambient temperature usage, separation between the belt edges potentially leading to tread detachment.  CTA has initiated a voluntary safety recall to replace the affect tires.  All State Ford in conjunction with CTA will replace the affected tires that were installed as original equipment.
Supplement Release 4/14/11 Affecting 11-B-24  To provide a revised Affected Tire Identification List with improved clarity.  To reinforce the requirement of entering all five complete 12 character DOT codes of the "inspected tires" on the diagnostic code entry screen in the "Body DTC" fields.
January 31, 2011

The service must be performed on all affected vehicles.

 

2009 - 2010

F150

Equipped with an Interior Chrome Door Handle - Interior Door Handle Reinforcement 11-S-15  In some of the affected vehicles, the spring retainer located in the interior side door handle may fracture.  If the retainer fractures, the spring could rotate and may cause loss of tension on the door handle.  In the event of a side impact crash, a side door handle may unlatch and potentially allow the door to open, increasing the risk of injury to an occupant.  Vehicle owners are directed to schedule a service appointment only if any of the interior door handles on their vehicle fail to return to the closed position after activation.  All State Ford will replace the affected door handle and a reinforcement to spring retainer will be added when the parts are provided in the 2nd quarter of 2011.  Owner letters are expected to be mailed the week of February 7, 2011.
Supplement Release 5/17/11  Affecting 11-S-15:  Announcing the end of the Interim Repair Period.  Announce the availability of service parts (Spring Retainer Reinforcements) for final repairs.  Provide service procedure and associated labor operations for final repairs.
December 27,2010

The service must be performed on all affected vehicles.

2011

F150 and

F-Series SuperDuty

Built at the Dearborn Truck Assembly Plant from November 3, 2010 through November 20, 2010 10-S-14  In some of the affected vehicles, the Body Control Module (BCM) may have a contaminated power circuit board.  The contamination may lead to a short circuit which can lead to man different failure modes including potential for a fire.  All State Ford will determine if module replacement is required by using the "Read BCM Serial Number" function of IDS.  Less than 25% of the affected vehicles will require BCM replacement.  If replacement is required, all vehicle key programming will be erased.  Be certain to bring all sets of keys with you for this recall inspection..  Owner notification letters will be sent the week of January 10, 2011.
September 2010

Effective through

August 31, 2011

2011

F-Series SuperDuty

6.7-liter Power Stroke® V8 turbocharged diesel engine 10-B-17  In the interest of customer satisfaction, Ford Motor Company has authorized your dealer to increase the power of the SuperDuty Pick-Up truck to 800 lb-ft of torque and 400 horsepower.  All State Ford will reprogram your powertrain and transmission control modules.
September 23, 2010

Effective through

March 31, 2011

2008-2010

F250 and F350

Equipped with a 5.4L or 6.8L Gas Engine 10-M-05  In some of the affected vehicles, certain vehicle operating conditions can cause the catalyst substrate to crack or melt.  This can cause symptoms including but not limited to audible noise from the catalyst y-pipe and/or malfunction indicator lamp illumination.  If an affected vehicle experiences these failures, installation of an improved catalyst y-pipe and reprogramming of the Powertrain Control Module (PCM) is required.
Supplement Release 6/21/11 Affecting 10-M-05:  Clarify that when a catalyst y-pipe is determined to be the cause of a concern, the repair should be filed on a Recall claim with Program Code 10M05, provided the vehicle is within the program terms.  Updated Service Action, Claims Preparation and Submission section of Attachment I and the Overview section of Attachment III.
September 10, 2010 2008-2009 F650/F750 Equipped with Caterpillar C7 Diesel Engines w/a build date from Oct. 11, 2006 thru January 13, 2009 10-V-01  According to Caterpillar engineering, the #5 and #6 fuel lines may crack at the fastening point to the common fuel rail and cause a fuel leak, which may result in a potential fire hazard.  This is a Caterpillar action and Ford has no administrative responsibilities.  Caterpillar Inc. will send all affected owners a letter asking them to have this repair completed by an authorized Caterpillar Service Center.
May 07, 2008

Effective through

April 30, 2011

2008

F350

4x4, 10,001 lbs and over GVW, 156" Wheelbase equipped with a two-piece Drive Shaft 08-B-03  To address potential customer concerns about the performance of these vehicles in extremely high energy front impact crashes, Ford is conducting a customer satisfaction program to improve the integrity of the vehicle fuel system in this type of crash.  There is no defect in any component or system in these vehicles, and they meet or exceed all currently applicable Federal Motor Vehicle Safety Standards as shipped from Ford Motor Company.  Ford has determined that in certain high energy frontal impacts with a rigid surface, it may be possible for the fuel tank to sustain damage and leak fuel.  This action is being taken to enhance the vehicle performance in these rare types of impacts.  A Fuel Tank Stopper Bracket is to be installed on the vehicle frame.
April 19, 2010

The service must be performed on all affected vehicles.

2010

Fusion

Equipped with Front Seat Manual Recliners 10-C-11  The front seat manual recliner in some of the affected vehicles may have been improperly manufactured and may not meet the requirement of Federal Motor Vehicle Safety Standard No. 202a - Head Restraints.  In the event of a crash, the seatback and head restraint may move rearward further than allowed by FMVSS No. 202a, which may increase the risk of injury.  All State Ford will replace the manual recliners for both power and manual seats identified.
April 19, 2010

Effective through

April 30, 2011

2010

Fusion

Equipped with 6F35 Transmission Powertrain Control Module Reprogramming built at the Hermosillo Assembly Plant from Job #1 thru March 8, 2010 10-B-15  In some of the affected vehicles, the transmission solenoid regulator valve bore may wear.  The function of the solenoid regulator is to provide regulated fluid pressure to the shift solenoids.  Wear in the solenoid regulator bore causes low clutch pressure and results in transmission slips/harsh shifts.  Continued driving with this condition may cause premature wear on the clutches.  This may eventually lead to a loss of 4th through 6th gears and ultimately loss of transmission function.

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G

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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H

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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I

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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J

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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K

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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L

Recall Announcement Date Affected Vehicles Recall Description
September 9, 2010

Effective through

September 30, 2011

2008 - 2009

Low Cab Forward

10-B-18  In some of the affected vehicles, the current Engine Control Module (ECM) calibration (which controls injector spool movement timing, diesel particulate filter regeneration frequency, and idle control) is not optimized for injector performance.  Over time, this condition may case engine wear and degrade performance.  Reprogramming of the ECM to the latest calibration is required.

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M

Recall Announcement Date Affected Vehicles Specifics Recall Description
July 8, 2011

The service must be performed on all affected vehicles.

2007

Montego

Built at the Chicago Assembly Plant from September 5, 2006 through September 11, 2006 11-S-20  In some of the affected vehicles, the fuel tank may have an improper weld between the plastic fuel tank and the plastic fuel filler inlet device.  In the event of a severe rear impact to the vehicle, the weld may not provide the expected strength and could result in a fuel leak.  A sufficient fuel leak in  the presence of an ignition source may result in a fire.  All State Ford will replace the fuel tank in the affected vehicles.
Supplement Release 8/17/11  Affecting 11-S-20:  Announce the availability of a new fuel tank kit.  Provide a new service procedure, associated labor operations, and part numbers.  Advise dealers that the previous service fuel tank should no longer be ordered for 11S20 repairs.
March 18, 2010

Effective through

February 28, 2011

2008

Mariner

Equipped with an Automatic Transmission built at the Kansas City Assembly Plant from Job #1 through May 9, 2008 09-B-10  In some of the affected vehicles, the transmission fluid cooler may develop a crack in the tube below the right hand mounting bracket from thermal and vibration fatigue.  This may lead to a small transmission fluid leak and possible rough/harsh shifts which could ultimately lead to transmission failure. 
April 19, 2010

The service must be performed on all affected vehicles.

2010

Milan

Equipped with Front Seat Manual Recliners 10-C-11  The front seat manual recliner in some of the affected vehicles may have been improperly manufactured and may not meet the requirement of Federal Motor Vehicle Safety Standard No. 202a - Head Restraints.  In the event of a crash, the seatback and head restraint may move rearward further than allowed by FMVSS No. 202a, which may increase the risk of injury.  All State Ford will replace the manual recliners for both power and manual seats identified.
April 19, 2010

The service must be performed on all affected vehicles.

2010

Mountaineer

Equipped with Front Seat Manual Recliners 10-C-11  The front seat manual recliner in some of the affected vehicles may have been improperly manufactured and may not meet the requirement of Federal Motor Vehicle Safety Standard No. 202a - Head Restraints.  In the event of a crash, the seatback and head restraint may move rearward further than allowed by FMVSS No. 202a, which may increase the risk of injury.  All State Ford will replace the manual recliners for both power and manual seats identified.
April 19, 2010

Effective through

April 30, 2011

2010

Milan

Equipped with 6F35 Transmission Powertrain Control Module Reprogramming built at the Hermosillo Assembly Plant from Job #1 thru March 8, 2010 10-B-15  In some of the affected vehicles, the transmission solenoid regulator valve bore may wear.  The function of the solenoid regulator is to provide regulated fluid pressure to the shift solenoids.  Wear in the solenoid regulator bore causes low clutch pressure and results in transmission slips/harsh shifts.  Continued driving with this condition may cause premature wear on the clutches.  This may eventually lead to a loss of 4th through 6th gears and ultimately loss of transmission function.
April 19, 2010

Effective through

April 30, 2011

2009-2010

Mariner

Equipped with 6F35 Transmission Powertrain Control Module Reprogramming built at the Kansas City Assembly Plant from Job #1 2009 thru February 25, 2010 10-B-15  In some of the affected vehicles, the transmission solenoid regulator valve bore may wear.  The function of the solenoid regulator is to provide regulated fluid pressure to the shift solenoids.  Wear in the solenoid regulator bore causes low clutch pressure and results in transmission slips/harsh shifts.  Continued driving with this condition may cause premature wear on the clutches.  This may eventually lead to a loss of 4th through 6th gears and ultimately loss of transmission function.

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N

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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O

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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P

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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Q

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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R

Recall Announcement Date Affected Vehicles Specifics Recall Description
July 8, 2011

The service must be performed on all affected vehicles.

2004 - 2011

Ranger

Built at the Twin City Assembly Plan from January 25, 2011 through April 25, 2011 11-C-18  Some of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard No. 108-Lamps, Reflective Devices, and Associated Equipment.  Ford's supplier shipped switches with a plastic subcomponent that may experience deformation.  A multifunction switch with this deformation may become inoperative and result in any combination of the following conditions, which may increase the risk of a crash.  Loss of turn signal lights, Loss of brake lights, Loss of tail lights, Loss of hazard lights.  In all cases center high mount stop lamp is operational.  All State Ford will inspect the multifunction switch for suspect date code and replace the switches built January 12, 2011 through April 9, 2011.
May 7, 2010

The service must be performed on all affected vehicles.

2010

Ranger

Equipped with a Manual Transmission 10-S-12  In some of the affected vehicles, it is possible for the parking brake cable to become disconnected from the right rear actuator during cold weather.  Due to right rear actuator orientation, this may occur when the parking brake is released if wet parking brake shoes have frozen in the applied position.  Should the right rear parking brake cable become disconnected, the pedal will have extended travel and may not fully apply the parking brake.  A manual transmission vehicle parked in neutral without a fully applied parking brake may have unintended movement which may cause a crash.  All State Ford will install a new, revised right rear parking brake actuator with the lever pivot oriented at the top. 

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S

Recall Announcement Date Affected Vehicles Specifics Recall Description
April 19, 2010

The service must be performed on all affected vehicles.

2010

Sport Trac

Equipped with Front Seat Manual Recliners 10-C-11  The front seat manual recliner in some of the affected vehicles may have been improperly manufactured and may not meet the requirement of Federal Motor Vehicle Safety Standard No. 202a - Head Restraints.  In the event of a crash, the seatback and head restraint may move rearward further than allowed by FMVSS No. 202a, which may increase the risk of injury.  All State Ford will replace the manual recliners for both power and manual seats identified.

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T

Recall Announcement Date Affected Vehicles Recall Description
July 7,2010

The service must be performed on all affected vehicles.

2010

Transit Connect

10-C-13  On some of the affected vehicles, the headliner pushpin at the B-pillar may not absorb sufficient energy to conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 201- Occupant Protection in Interior Impact.  In the event of a crash, the headliner pushpin in the location may not provide the interior protection intended, increasing the risk of injury.  All State Ford will install revised headliner pushpins (one per side) directly above the right and left upper B-pillar trim panels.

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U

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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V

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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W

Recall Announcement Date Affected Vehicles Specifics Recall Description
February 1, 2011

The service must be performed on all affected vehicles.

1999 - 2003

Windstar

Certain vehicles operated in Corrosion States 11-S-16  This is an extension of 10-S-13 to include the Subframe Front Lower Control Arm Rear Attaching Flanges and Rear Body Mount Attachments and identifies affected states with vehicle registrations as:
Connecticut Iowa Michigan New York Vermont
Delaware Kentucky Minnesota Ohio West Virginia
District of Columbia Maine Missouri Pennsylvania Wisconsin
Illinois Maryland New Hampshire Rhode Island  
Indiana Massachusetts New Jersey Utah  
October 28, 2010

The service must be performed on all affected vehicles.

1998 - 2003

Windstar

Certain vehicles operated in Corrosion States 10-S-13  In some of the affected vehicles, the rear axle could potentially fracture when operated in high corrosion areas (where salt is used on the roadways during winter months) for an extended period of time.  If the rear axle should completely fracture, vehicle handling may be affected which could increase the risk of crash.  All State Ford will clean and inspect the rear axle beam for cracks or perforations (holes) then complete the necessary repairs or replacements to correct the issue.
Supplement Release 6/24/11 - Affecting 11-S-16 and 10-S-13:  Inform dealers that effective July 1,2011 replacement subframes will be available.  Based on availability of replacement subframes, Ford will no one extend vehicle refund offer to 1999-2003 year Windstar owners.  All photos submitted through Digital Imaging by June 30, 2011 will be reviewed and processed under existing vehicle refund guidelines.  All vehicle refund offers that have been extended by Ford to the owner through June 30, 2011 must be processed and completed by July 31, 2011.  All photos submitted through Digital Imaging after June 30, 2011 will be reviewed and processed for subframe replacement consideration.  Digital Imaging will continue to be used to assess if a vehicle does not pass inspection and requires a replacement subframe. 

5/18/11 - Affecting 11-S-16 and 10-S-13:  Inform dealers that performing interim repairs (10S13J and 10S13K) will no longer be authorized for repairs performed after May 23, 2011.  Provide dealers with revised service procedures, parts table, and labor operations to reflect the fact that sufficient quantities of all service parts are available.  Provide details on rental policy changes and claiming procedures.

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X

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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Y

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

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Z

Recall Announcement Date Affected Vehicles Recall Description

There are currently no open recalls

Disclaimer: Please note that all information, photos and prices are subject to change or correction without notice. All liability expressly disclaimed.

Copyright © 2010 All State Ford. All rights reserved.
Revised: 10/12/11